Offering products in your photography business doesn’t mean turning into a pushy salesperson. (Oh, I've said that before!) Done well, selling is just another form of great service. Here’s how to make it feel effortless and truly valuable — for both you and your clients :) 1. Start with the why Don’t jump straight into product talk. In your interactions with clients, help them understand why printing matters. Share stories, examples, and your own philosophy. Be the person who loves their products! Explain how an album becomes a family heirloom. How a framed To View More >>

Previous |  Contents | Next  Download the eBook You can divide the people who contact you into two groups, those who know how much you charge and those who don’t. Those who know are the perfect prospects. Don’t assume Back in the ’90s Heather and I backpacked around Vietnam. It was a rewarding and emotional experience from end to end, but one of the highlights, after weeks sweating our way around the country, was heading to the Metropole Hotel in Hanoi for a high end lunch. The wait staff weren’t particularly keen to see us, dusty and unkempt with To View More >>

Last Update 12 August, 2020 Hi everyone, As you may know, after a local community outbreak Auckland is back to Covid Level 3, at least until the end of this week, with the rest of New Zealand at Level 2. As previously, we are able to continue working under Level 3, but with certain limitations: — All our “desk-based” staff, including customer support, order processing, admin, colour correction and album design can now work from home, and will continue to do so. — We cannot allow customer contact of any kind. That includes order pickups from the Bindery. — Our Bindery To View More >>

We’re very excited to announce that our online Client Galleries in Workspace have had a face lift, and boy do they look good!  We’ve released four new gallery styles, including a video option. Each can be further personalised to suit your taste and style by very easily changing fonts and other elements. Please do check them out and let us know what you think. Client Gallery Option 1: Simplicity  Simplicity is an upgrade of our current "Standard" gallery style. We've worked to refine the font selections and sizes to give this gallery a more modern feel. To View More >>

Q: How do customers know what your images will look like on their home or office wall? A: Set up "display images" in your Print Shop showing your artwork in different settings. Q: Print Shop makes setting up display  images  easy, but how to create the images themselves? A: Stock Images are a great way to encourage sales by showing potential customers your images on display. Here we list five resources you could use. Whether you need a high level of customisation, or just an app to do it for you, there are options for everyone.  Disclaimer: To View More >>

What’s the most important part of an album? Your photography and how it’s presented!  That’s why for a while now our primary focus has been on pages … more page types … more and better printing options … album design and proofing tools. But right now we're focused on covers! — giving you and your clients more cover materials to choose from, and even more ways to customise. Last week we announced 22 new cover materials … but that’s only half the story! Now you can take your albums to the next level with our compelling new range To View More >>

We've introduced lots of new cover options this year, from Coastal Linens, and Haze, the beautiful new Micro Leather shade, to our new embossing options. It's great to see them all progressing through the Bindery. Here we'd like to explain a little more about our new Designable Canvas covers, the options available and how to order them in Workspace. And scroll down for 20% off your Q Book orders — for a limited time! For now the new canvas covers are available for Q Books and Portrait Albums. In Q Books they replace the old Designable To View More >>

We are in love with this wedding and album! The  gorgeous wedding was photographed by Natalija Brunovs from We Are All Stardust, Australia. Check out that beautiful custom embossing, complete with gold foil! Colour co-ordinating your album with your wedding outfits is such a great idea, especially when they're gold and royal blue. The gold foil looks great with our Starry Night Buckram. In fact all of our Buckrams look great embossed. You can request custom embossing and gold or silver foil by emailing us. Please state the album type, size, and cover material you will To View More >>

Betsy and Mark wed in the heart of Toronto, Canada at The Drake Hotel. Their photographer Christine (From Christine Lim Photography), said it was "Such a fun + heartfilled event. I couldn’t have asked to be a part of anything more genuine and, well FUN!" Betsy and Mark chose a 14x10H Duo. Christine has kept the design of this album consistent and timeless. (And it is always nice to see full bleed images!) These rooftop photographs are a lovely selection - and what a lovely Mother Daughter moment. All Duo images are printed on photographic paper using To View More >>

Australian couple Kailin and Sia made the trip from Adelaide to Sydney for their engagement shoot. Their photographer Leah Kua who is based in Sydney, decided to take them to Wattamolla Beach for this gorgeous photo-shoot. Kailin and Sia are glowing! They look relaxed and like they're really enjoying being photographed together. They are using this 10x7 Duo as a guest book at their wedding - what a lovely idea! Their album starts with a Futura translucent title page. What Leah loves most about this location is the number of hidden spots that usually have no one around - perfect To View More >>